2004_06_18 - Direct Loans Consolidation department phone number: 800-557-7392 Spoke with Alisha She will send loan summery statement and loan disbursment summery. Will use this info to correct Citi's CRA listing as unpaid debt. Will use this info to help correct USA Funds listing as unpaid. From Federal Student Aid Site: Loan Rehabilitation You may also be interested in participating in the loan rehabilitation program. After you have made 12 consecutive monthly payments that are both reasonable and affordable, we will agree to reinsure the loan. You will then be eligible to have the loan purchased by a lending institution. Once a loan is rehabilitated, it will be taken out of default, the credit bureau reports made by the servicing agency will be deleted, you will be able to repay the loan over a 9 year period, and you will again be eligible for additional Title IV student financial aid funds. Please call us 1-800-621-3115 for additional information on the loan rehabilitation program.